This Privacy Policy (“Policy”) describes how Cairrot Inc. (“Cairrot,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you access or use our website, platform, or services (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

This Privacy Policy does not apply when we act as a processor on behalf of our enterprise customers under a separate contract governing data processing obligations; in those cases, we handle personal data in accordance with that contractual agreement and applicable law.

Table of Contents

1. Information We Collect

2. How We Use the Information

3. Legal Bases for Processing (for EU / UK / applicable jurisdictions)

4. Disclosure and Sharing

5. Cookies and Similar Technologies

6. Data Retention

7. Security

8. International Transfers

9. Your Rights & Choices

10. Children’s Privacy

11. Changes to This Policy

12. Contact Information

1. Information We Collect

We collect personal and non-personal information in a variety of ways:

A. Information You Provide

• Account and Registration Information. When you sign up for a Cairrot account or use our Services, you may provide your name, email address, company name, role/title, contact phone, billing address, and password.

• Payment Information. If you subscribe to paid services, we or our third-party payment processor collect payment details such as credit card or bank account information. (We do not store your full payment data ourselves.)

• Communications & Support. If you contact us (by email, chat, support ticket), we collect the content of your communications and associated metadata.

• Marketing & Newsletter. If you opt in, we collect your email and related preferences to send newsletters, updates, and marketing communications.

• Job Applications / Recruiting. If you apply for a job with us, we collect your resume, cover letter, references, and any other information you choose to provide.

B. Information Collected Automatically

• Usage Information. We log interactions with the Services: pages visited, features used, time stamps, frequency, and error logs.

• Device & Technical Information. This includes IP address, browser type/version, operating system, device identifiers, and other technical metadata.

• Location Information. We may infer your approximate location from your IP address.

• Cookies & Third-Party Tracking. We use cookies, pixel tags, web beacons, and similar technologies to enable various functionalities, analytics, preferences, and advertising.

2. How We Use the Information

We use your information for purposes including, but not limited to:

• Providing, operating, and maintaining the Services

• Authenticating and managing your account

• Processing payments and billing

• Customer support and troubleshooting

• Sending you updates, announcements, and promotional communications (with your consent, as required by law)

• Personalizing your experience (e.g. remembering preferences)

• Conducting analytics, measuring service usage, improving features, and detecting abuse

• Ensuring security, preventing fraud, and enforcing our terms

• Complying with legal obligations

We will only use your personal information for new, incompatible purposes when we notify you and obtain your consent (if required).

3. Legal Bases for Processing (for EU / UK & similar jurisdictions)

When processing personal data of individuals in jurisdictions like the European Union or the UK, Cairrot relies on one or more of the following legal bases:

• Contractual necessity — to perform our obligations under agreements with you

• Consent — where you have given us clear consent for specific processing

• Legitimate interests — for internal business purposes (e.g. improving our Services, security), unless overridden by your rights

• Legal obligation — to comply with laws, court orders, or regulatory requirements

We will always inform you of the applicable legal basis when collecting your data (where required).

4. Disclosure and Sharing

We may disclose personal information under the following circumstances:

• Service Providers & Subprocessors. We share data with vendors and service providers (e.g. hosting, email delivery, analytics, payment processing) who assist with business operations, under confidentiality and data-handling agreements.

• Affiliates and Corporate Transfers. If Cairrot is merged, acquired, or sells assets, your data may be transferred as part of that transaction (subject to protective measures).

• Legal & Safety. We may disclose data to comply with legal obligations, respond to lawful requests, protect rights, or prevent fraud, abuse, or security threats.

• Aggregated or De-identified Data. We may share aggregated or anonymized data that no longer identifies individuals.

We do not sell personal information to third parties.

5. Cookies & Similar Technologies

We use cookies and related technologies to collect usage data and enhance your experience. The types of cookies include:

• Strictly Necessary / Essential Cookies. Required for core functionality (e.g. login sessions).

• Functional Cookies. Remember preferences (e.g. language, UI settings).

• Performance / Analytics Cookies. Help us understand how the Services are used, so we can improve them.

• Advertising / Marketing Cookies. To deliver relevant content and measure ad performance (with your consent where required).

You may manage or disable cookies via your browser settings, but doing so may limit functionality of the Services.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law.
When data is no longer needed, we delete, anonymize, or aggregate it.

For accounts that are closed, we may retain certain information for a limited duration strictly for recordkeeping, security, or legal compliance.

7. Security

We take appropriate administrative, technical, and physical measures to safeguard personal data against unauthorized access, use, alteration, and destruction. These measures may include encryption in transit (e.g. TLS), encryption at rest, access controls, audit logs, regular security reviews, and staff training.

However, no security measures are perfect, and we cannot guarantee absolute security.

8. International Transfers

Because Cairrot operates globally, personal information may be transferred to and stored in countries outside your jurisdiction (e.g. the U.S.). We will ensure such transfers are subject to safeguards (e.g. Standard Contractual Clauses, adequacy decisions).

By using our Services, you consent to these transfers, subject to applicable law.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• Access / Portability. Request a copy of your personal data in a structured format

• Rectification. Correct inaccurate or incomplete data

• Deletion / Erasure (“Right to be Forgotten”). Ask to delete your personal data (subject to exceptions)

• Restriction of Processing. Request that we suspend processing in certain circumstances

• Objection. Object to processing based on legitimate interests or direct marketing

• Withdraw Consent. Where processing is based on consent, you may withdraw it

• Lodge a Complaint. With your local supervisory authority

To exercise any of these rights, contact us (see below). We will respond in accordance with applicable law.

10. Children’s Privacy

Our Services are intended for users 16 years of age or older (or older, depending on local law). We do not knowingly collect information from children under the applicable age. If we learn that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time (e.g. as features evolve or laws change). If we make material changes, we will notify you (e.g. via email, banner, or other means) before they take effect, and update the “Last updated” date. Your continued use of the Services after those changes constitutes acceptance.

12. Contact Information

If you have questions, requests, or concerns about this Policy, please contact:

Cairrot, Inc.
3232 7th Ave N. 
St. Petersburg, Florida 33713
Email: privacy@cairrot.com